Garage Door Spring Repair
Why Springs Break
Most of us no longer use our front doors as the main entrance to our homes. We use our garage doors. Due to this, our doors get opened and closed hundreds of times a month. Standard (what everyone else uses) garage door springs last for 10,000 cycles. That means, once you open and close your garage door 10,000 times, the springs are on borrowed time.
The Bait & Switch
If you’ve been calling garage door companies, you may have already been fed a line by the local list of bait and switch artist. They will give you prices on the phone that in most cases they can’t or won’t honor. Garage Door Springs come in a tremendous number of sizes, and they vary widely. Due to this variance, prices vary widely also. Just because a company tosses out prices over the phone doesn’t mean they will honor those prices once you arrive at their home. When they show up and make the switch, and you don’t buy, they will still hit you with service call fees. If they do honor a very cheap price, I would not be surprised if they don’t spray lube on a used spring from their last door install and put it on your door. It’s more common than you think.
Deceptive Warranty Pitches
Garage Door Spring Warranties can be quite misleading to customers because they are often not explained fully. The industry standard is to give a spring warranty on the parts, but not the labor. You may get a free spring when it breaks 3 years from now, but many companies hit you with labor charges that are between $175-$250. If someone throws out a spring warranty when giving a quote you have to ask about the labor portion of the warranty. Then, take a look at this company with a skeptical eye. How good is a warranty from a company that no longer exist. This industry is chocked full of fly by night operators.
The Real Solution
Garage door companies, like other businesses, appreciate return clients. Count us among them. However, we don’t want repeats due to the breaking of inferior parts. That’s why we carry high cycle springs. Yes, we will offer 10,000 cycle springs in specific instances that call for a temporary solution, but we also carry garage door springs that will last 8 times longer than the springs that others sell, or that you can buy online.
Let’s cut to the chase, installing a garage door spring is by far the most dangerous thing anyone at my company does. Springs and cables are under enormous tension, and I’ve seen many experienced installers end up in the ER. That’s why we always encourage customers to let us do the job for them. If you are a DIY person, and you need a spring, we can certainly help. However, before calling, be sure to have the inside spring diameter, the spring wire size, the hand, and the spring length. Without this information, we can’t help. Not unless you take the springs down and bring them to our Lake Norman warehouse.
Don’t just replace the spring
When it’s time to replace your garage door spring, you might as well do things right. You not only need to make sure the door is balanced, but you must also tune the rest of the system. When we replace a spring system, we always recommend replacing your rollers. Standard door rollers are rated at the same 10,000 cycles as your standard springs. Get those replaced when the door is tuned up. No need in running in to another issue because a worn roller pops out or hangs up. Be sure to invest in high cycle rollers also.
As I’m sure you know, it’s hard to please everyone, but we try. At the bottom of this page, I’ve included a link with well over 340 “Real” Google Reviews! they are easy to spot on a desktop, but on a mobile device you may need to scroll down to the map of our location, and turn your device sideways. Those reviews are tough to get. Some great, some less than great, but a 4.8 rating ain’t bad.
If you have a question, my wife Tisha’s contact info is below. She would be glad to answer and questions or address any concerns. We are here to help.
|Sunday||7:30 AM - 3:00 PM|
|Monday||7:30 AM - 7:30 PM|
|Tuesday||7:30 AM - 7:30 PM|
|Wednesday||7:30 AM - 7:30 PM|
|Thursday||7:30 AM - 7:30 PM|
|Friday||7:30 AM - 7:30 PM|
|Saturday||7:30 AM - 5:00 PM|
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